Neato.com Forums & FAQ

Does Neato.com offer free shipping?

Unfortunately, Neato.com does not offer free shipping as a matter of store policy. They may offer discounted shipping promotions from time to time, but they do not have an ongoing free delivery policy. Check out more information on Neato.com's shipping policies on their customer service page. If you...
Knoji Staff answered this on Jul 4, 2017 Posted in Neato.com1 answer — Last reply 3 months ago

Does Neato.com offer free returns? What's their exchange policy?

You will find the most current information on Neato.com's returns and exchanges policy on this page. Please check out their homepage for more information on returning items.
Knoji Staff answered this on Jul 2, 2017 Posted in Neato.com1 answer — Last reply 3 months ago

Does Neato.com offer discounts to military families and veterans?

You can check this page for more information about Neato.com's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special ...
Knoji Staff answered this on Jul 2, 2017 Posted in Neato.com1 answer — Last reply 3 months ago

Does Neato.com accept debit cards or personal checks?

Neato.com does not accept any types of checks like personal checks, cashier's checks and other. Neato.com currently accepts payments from PayPal and Credit Cards. For debit cards, you should contact the customer service first if they accept debit cards with Visa or MasterCard logo. For more detaile...
TinTinB answered this on Nov 18, 2012 Posted in Neato.com1 answer — Last reply 56 months ago

What products and services does Neato.com sell / offer?

answered this on Dec 31, 1969 Posted in Neato.com1 answer — Last reply 56 months ago

Where is Neato.com located? Who is the management team? How can I contact them?

answered this on Dec 31, 1969 Posted in Neato.com1 answer — Last reply 56 months ago

How trustworthy is Neato.com? Do they have a BBB rating? Have major media outlets covered them?

answered this on Dec 31, 1969 Posted in Neato.com1 answer — Last reply 56 months ago

Where can I find Neato.com's blog, Facebook Page, Google Plus Page, or Twitter feed?

answered this on Dec 31, 1969 Posted in Neato.com1 answer — Last reply 56 months ago

What are Neato.com's return and exchange policies? Do they honor their refund policies?

answered this on Dec 31, 1969 Posted in Neato.com1 answer — Last reply 56 months ago

Does Neato.com ship internationally? Which countries do they ship to?

Yes, Neato.com does ship DVDs, CDs, Software and other products to international destinations. International orders are shipped via FedEx delivery services. At checkout, customers may choose from FedEx International Economy and FedEx International Priority. The list of countries is displayed in the ...
TinTinB answered this on Nov 18, 2012 Posted in Neato.com1 answer — Last reply 63 months ago

What is Neato.com's return / refund / exchange policy?

These are the Neato.com's policies that should be followed. Returns must be made within 30 days of the invoice date The shipping and handling charges cannot be refunded Damaged products must be reported within 48 hours of the receipt date Returns will be processed within 24 to 48 business days...
TinTinB answered this on Sep 19, 2012 Posted in Neato.com1 answer — Last reply 65 months ago

Does Neato.com accept PayPal?

Yes, Neato.com accepts payments from PayPal because they display the PayPal logo at the left part of the site. In addition, they also accept payments from major credit cards like Visa, MasterCard, American Express and Discover. Customers are given the security in shopping because they display a Veri...
TinTinB answered this on Sep 17, 2012 Posted in Neato.com1 answer — Last reply 65 months ago

What products and services does Neato.com sell / offer?

answered this on Dec 31, 1969 Posted in Neato.com1 answer — Last reply 72 months ago

What are the main advantages / key differentiators of Neato.com?

answered this on Dec 31, 1969 Posted in Neato.com1 answer — Last reply 72 months ago

What are the main disadvantages of / common complaints with Neato.com?

answered this on Dec 31, 1969 Posted in Neato.com1 answer — Last reply 72 months ago

What are sites / companies similar to Neato.com? How do they compare?

answered this on Dec 31, 1969 Posted in Neato.com1 answer — Last reply 72 months ago

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